Question 1

What does First Class Solutions build?

Accepted Answer

First Class Solutions builds the digital infrastructure behind a business: a custom website as the anchor, then layers such as CRM and lead management, client and staff portals, payment gateways, email capture and campaigns, analytics and KPI dashboards, and ecommerce. The company also builds and licenses its own software suite including DocuMate, ServiceFlow, MailMate, DealFlow Pro, QuoteFlow and OpenFlow.

Question 2

How is First Class Solutions priced?

Accepted Answer

Two charges only: a one-time setup fee, half on signing and half at go-live, and a monthly fee that starts at go-live and covers hosting, support and two hours of changes each month. Services are sold as four packages, Anchor, Operator, Infrastructure and Full Stack, and a written pricing sheet is issued for every engagement.

Question 3

Who owns the website and data after the build?

Accepted Answer

The client owns their domain, brand, content, customer data and payment accounts. First Class Solutions owns the platform and code and licenses it to the client for the life of the engagement.

Question 4

Where is First Class Solutions located and who does it serve?

Accepted Answer

First Class Solutions is headquartered in Wichita, Kansas, operates as the technology arm of Axiom Holdings, and serves clients worldwide. It has built infrastructure since 2022 for restaurants, cleaning companies, professional practices, real estate groups and creative businesses.

Question 5

How do I start a project with First Class Solutions?

Accepted Answer

Complete the intake at firstclasssolutions.io/apply, which takes under sixty seconds, or call 316-469-5929. Every engagement begins with a discovery conversation followed by a written scope and pricing sheet valid for thirty days.